What’s included
- 15 structured training modules covering key areas of people management
- Bite-sized content designed to fit around busy schedules
- Practical activities to apply learning in real situations
- Downloadable resources, templates and guidance
- Further reading to deepen understanding
- The ability to revisit modules at any time
What you’ll learn
The course is structured to build confidence step-by-step, covering:
Foundations
- Introduction to effective line management
- Understanding your role and responsibilities
Managing people day-to-day
- Communication and team building
- Mental health awareness
- Equality, diversity and inclusion
Handling challenges with confidence
- Conflict management and resolution
- Difficult conversations
- Performance management
- Disciplinary processes
- Grievance handling
- Managing sickness absence
Bringing it all together
- Applying your learning in real-world situations
- Embedding good management practices

