Case Study

Ongoing Employee Relations Support with a Trusted HR Consultancy

Posted on by Hallidays HR

The Situation

As the business continues to grow, Hollins Wood faced more frequent and complex people issues from formal investigations and disciplinaries to tricky flexible working requests and communication challenges within teams.

It became clear that additional support was needed, particularly for sensitive or time-consuming cases. Rather than employing internal HR resource, the business wanted access to expert help that could be called upon when required.

The Solution

Hallidays HR was appointed to provide ongoing employee relations support. The team works primarily remotely but attends on-site for key meetings such as investigations, disciplinaries and team interventions.

Support includes:

  • Advising on and supporting employee investigations
  • Managing disciplinaries and grievances
  • Handling flexible working requests in line with current legislation
  • Helping resolve communication issues and team tensions
  • Engagement support
  • Delivering toolbox talks for the management team

Hallidays HR has become an extension of the internal team, providing seamless support – whether quick advice is required or attendance at formal meetings.

The Result

Since working with Hallidays HR, the business has seen a noticeable improvement. Issues are dealt with more quickly and consistently, and managers feel more supported.

Some highlights:

  • Investigations and other formal processes are running more smoothly and efficiently
  • Paperwork and compliance are in much better shape
  • There’s more consistency in how employee relations issues are handled across the business

“Having Hallidays HR on hand has completely changed how we manage employee relations. Our managers feel supported, our processes are consistent, and we know we’re handling things properly. Overall, it’s been a smart, cost-effective move, we get high-level HR expertise without having to bring in a full-time person. It’s the kind of flexible support that really works for us.” Sarah Whitney, Director, Hollins Wood